Jiletaka Privacy Policy — Our Commitment to Protecting Your Data

When you use the jiletaka.bet website or mobile app, you share certain personal information with us. Jiletaka takes that information seriously and protects it with the highest level of security. This Privacy Policy explains in detail what data we collect, why we collect it, and how it is used.

This page explains how your data is protected on Jiletaka and what rights you have. For any questions, reach us in English at support@jiletaka.bet.

Jiletaka collects information in two ways — what you provide directly, and what is collected automatically through your use of the platform.

Information you provide directly:

• Full name, date of birth, and nationality
• Mobile number and email address
• National ID or passport number (for KYC verification)
• Payment method details (mobile number — we do not store full banking information)
• Messages or complaints sent to support

Collected automatically:

Jiletaka only collects data for necessary purposes. Requesting excessive or irrelevant information goes against our policy.

We never sell your data or share it with advertising companies. At Jiletaka, you will never be subject to ad targeting.

Jiletaka does not retain data longer than necessary. Each type of data has its own retention policy:

• Active account data — retained for as long as the account remains active.
• After account closure — retained for up to 5 years to meet legal obligations.
• Transaction records — retained for up to 7 years in compliance with financial regulations.
• Support chats and complaints — retained for 2 years after resolution.
• Cookie and analytics data — 12 to 24 months.

Jiletaka never sells your data under any circumstances. However, there are a limited number of situations where sharing information with trusted third parties is necessary:

• Payment Providers: bKash, Nagad, Rocket — used solely to process transactions.
• KYC Services: Identity verification providers — used solely for the verification process.
• Game provider: Slots & Live Casino operator — session data only.
• Law Enforcement: When a legal order or warrant is received.

Jiletaka has a separate data processing agreement with each of the above parties. They are all required to adhere to our privacy standards.

Jiletaka uses cookies on its website and app. Cookies are small data files stored in your browser that help improve the quality of our service.

Disabling essential cookies will prevent the platform from functioning properly. Optional cookies can be managed through your browser settings.

Jiletaka uses multiple layers of security to protect your data:

• 256-Bit TLS Encryption: All website and app connections are encrypted.
• Database Encryption: All stored sensitive data is individually encrypted.
• Two-Factor Authentication (2FA): An extra layer of security for your account.
• Real-Time Monitoring: 24/7 monitoring for unusual activity.
• Regular security audits: Independent third-party experts conduct regular audits.
• Staff training: All staff involved in data handling are specially trained.

You have full control over your personal data. Jiletaka grants you the following rights:

To exercise any of your rights, write to support@jiletaka.bet. Jiletaka will respond within 30 days.

Jiletaka does not knowingly collect data from anyone under the age of 18. This platform is for adults only.

If a minor is found to have registered an account — whether detected by us or reported by someone — that account will be immediately closed and all collected data will be deleted.

Jiletaka may update this Privacy Policy from time to time. When changes are made:

• The "Last Updated" date at the top of this page will reflect any changes.
• For significant changes, advance notice will be sent to your registered mobile number or email.
• Continued use of the platform after any changes takes effect constitutes acceptance of the updated policy.